AiKnot Voice Agent: Privacy Policy

Who we are.

AiKnot (“we”) operates a demo AI voice assistant that answers calls made through WhatsApp. Contact: contact.aiknot@gmail.com

What the service does.

When you call the assistant on WhatsApp, an automated AI assistant answers. It is not a human. It listens to what you say and replies in a synthesised voice.

What we collect.

• Your WhatsApp phone number and the time of your call.
• Your voice during the call, which is turned into text while you speak, and the text of the conversation.
• Technical logs (for example call length and errors).

How we use it.

Only to run the call: to understand you, generate the reply, speak it, and to fix problems with the service. We don't sell your data or use it for advertising.

Who processes it.

To run the call we use service providers: Meta (WhatsApp), Sarvam AI (speech recognition, language model and voice), and Render (hosting). They process data only to provide those services.

How long we keep it.

We don't save call audio. Conversation text is kept in short-lived memory (about 30 minutes) and may appear in our server logs for troubleshooting. We delete logs we control within 30 days.

Your choices.

You can stop the call at any time. To ask what we hold or to have it deleted, email contact.aiknot@gmail.com. We'll respond within 30 days.

Children.

The service is not for children under 13.

Changes.

If this policy changes we'll update the date above.